Settings
This section covers all account and workspace settings: personal info, notifications, team, billing, API keys and webhooks.
Account
Go to Settings → Account to update your personal information.
Account Information
- Name — display name in the workspace
- Email — your account email address
Click Save Changes to save.
Change Password
- Enter a new password in the New Password field
- Confirm it in Confirm Password
- Click Update Password
Notifications
Go to Settings → Notifications to manage which events are sent to you and via which channel.
Two channels per event type: In-app and Email.
| Type | Description |
|---|---|
| System | System updates and technical notifications |
| Automations | Automation and sequence events |
| Contacts | Changes to contacts |
| Workspace | Workspace changes (members, settings) |
| Security | Security events (login, password change) |
| Billing | Payment, plan updates, credit usage |
Workspace Settings
Go to Settings → Workspace to manage your workspace name and URL.
- Workspace Name → edit → Save Changes
- Slug (Workspace URL) → edit → Update URL. Current address shown below the field: "Your workspace is accessible at /w/slug"
Members
Go to Settings → Members to manage your workspace team.
Invite a New Member
- Enter email in Email Address
- Select a role in Role
- Click Send Invitation
Available roles:
| Role | Description |
|---|---|
| Admin | Full access to settings, billing and team members |
| Member | Access to pipeline, contacts, automations |
| Client | Limited access, view only |
Pending Invitations
Shows all sent invitations filtered by status:
- Pending — sent, awaiting acceptance
- Expired — expired
- Accepted — accepted
For each invitation: copy link, resend, or cancel.
Member List
Shows all active workspace members with their roles. Owners are marked with a crown. Roles can be changed or members removed via the corresponding icons.
Billing & Subscription
Go to Settings → Billing to view your current plan, cost and next billing date, and to change your subscription.
Full plan comparison (Light / Scale / Max), trial period and CDR Mode details — in Plans & Billing.
Credits
Go to Settings → Credits to view your balance and purchase more credits.
Credit packages (one-time purchase, no expiry):
| Package | Price | Discount |
|---|---|---|
| 1,000 credits | $29 | — |
| 3,000 credits | $79 | 9% |
| 5,000 credits | $119 | 18% |
Credit cost by feature:
| Feature | Credits |
|---|---|
| Quick Answer | 1 |
| Suggest Reply | 2 |
| Analyze & Suggest | 5 |
| Generate Flow | 5 |
| General AI | 2 |
| Smart Automation | 10 |
| Classify Chat | 1 |
| Contact Insights | 3 |
API Keys
Go to Settings → API Keys to create and manage access keys. Keys come in two types: Live (production) and Test (development). Each key is assigned Scopes — read or write permissions for specific resources.
Full instructions: creation, types, Scopes, Rotate and Revoke — in API Keys.
Webhooks
Go to Settings → Webhooks to send data in real-time to external services (CRM, Clay, Zapier, Make, etc.). Each webhook is configured with a URL, event type and filters.
Full instructions: creation, events, filters, Test and Deliveries — in Webhooks.