Webhooks
Webhooks send data in real-time to external services (CRM, Clay, Zapier, Make, etc.) when specific events occur on the platform. Location: Settings → DEVELOPER → Webhooks.
Webhook List
| Column | Description |
|---|---|
| Name + status | Name and status (Active / Inactive) |
| Endpoint URL | Target URL for data delivery |
| Events count | Number of subscribed events |
| Filter groups | Active filter groups (e.g. "1 group (AND)") |
| ✅ / 🔴 counters | Successful / failed deliveries |
| Toggle | Enable / disable webhook |
| ⋯ menu | Test Webhook · View Deliveries · Edit · Delete |
Creating a Webhook
Click + Add Webhook → Create Webhook modal:
| Field | Description |
|---|---|
| Name | Webhook name |
| Endpoint URL | Your endpoint URL (e.g. https://example.com/webhook) |
| Event | Event type from dropdown |
| Filters | Optional: conditions for filtering |
Click Create Webhook.
Available Events
Contacts:
- Contact Created · Contact Updated · Contact Deleted
- Stage Changed · Tag Added · Tag Removed · List Changed
Automations:
- Automation Started · Automation Completed · Automation Failed
Messages (expand with ▾ button)
Webhook Filters
Filters trigger the webhook only under specific conditions.
| Component | Options |
|---|---|
| Filter field | Automation · List · Sender · Tag · Stage |
| Operator | is · is not · is any of · is none of |
| Value | Specific automation / list / sender / tag / stage |
Conditions within a group are combined with AND. + Add condition adds a condition to the group. + Add group adds a new condition group.
Editing and Testing
| Action | How |
|---|---|
| Edit | ⋯ → Edit → change Name, URL, Event, Filters → Save Changes |
| Test Webhook | ⋯ → Test Webhook → system sends a test payload |
| View Deliveries | ⋯ → View Deliveries → full call history with statuses |
| Delete | ⋯ → Delete → confirm |
FAQ
How to verify a webhook is working?
Click ⋯ → Test Webhook — the system sends a test payload to your endpoint. Or go to View Deliveries to see the full call history.
Can I filter a webhook by a specific automation?
Yes. In the Filters section, select field Automation → operator is any of → choose the automation.
How to connect to Zapier or Make?
Create a new Zap/scenario in Zapier or Make → select Webhooks as the trigger → copy the URL → paste it as the Endpoint URL when creating the webhook.