Webhooks

Webhooks send data in real-time to external services (CRM, Clay, Zapier, Make, etc.) when specific events occur on the platform. Location: Settings → DEVELOPER → Webhooks.

Webhook List

ColumnDescription
Name + statusName and status (Active / Inactive)
Endpoint URLTarget URL for data delivery
Events countNumber of subscribed events
Filter groupsActive filter groups (e.g. "1 group (AND)")
✅ / 🔴 countersSuccessful / failed deliveries
ToggleEnable / disable webhook
⋯ menuTest Webhook · View Deliveries · Edit · Delete

Creating a Webhook

Click + Add WebhookCreate Webhook modal:

FieldDescription
NameWebhook name
Endpoint URLYour endpoint URL (e.g. https://example.com/webhook)
EventEvent type from dropdown
FiltersOptional: conditions for filtering

Click Create Webhook.

Clay integration example: `https://api.clay.com/v3/sources/webhook/pull-in-data-from-a-webhook-{id}`

Available Events

Contacts:

  • Contact Created · Contact Updated · Contact Deleted
  • Stage Changed · Tag Added · Tag Removed · List Changed

Automations:

  • Automation Started · Automation Completed · Automation Failed

Messages (expand with ▾ button)

Webhook Filters

Filters trigger the webhook only under specific conditions.

ComponentOptions
Filter fieldAutomation · List · Sender · Tag · Stage
Operatoris · is not · is any of · is none of
ValueSpecific automation / list / sender / tag / stage

Conditions within a group are combined with AND. + Add condition adds a condition to the group. + Add group adds a new condition group.

Example: filter "Stage is any of Interested" — the webhook fires only when a contact moves to the Interested stage.

Editing and Testing

ActionHow
Edit⋯ → Edit → change Name, URL, Event, Filters → Save Changes
Test Webhook⋯ → Test Webhook → system sends a test payload
View Deliveries⋯ → View Deliveries → full call history with statuses
Delete⋯ → Delete → confirm

FAQ

How to verify a webhook is working?

Click ⋯ → Test Webhook — the system sends a test payload to your endpoint. Or go to View Deliveries to see the full call history.

Can I filter a webhook by a specific automation?

Yes. In the Filters section, select field Automation → operator is any of → choose the automation.

How to connect to Zapier or Make?

Create a new Zap/scenario in Zapier or Make → select Webhooks as the trigger → copy the URL → paste it as the Endpoint URL when creating the webhook.